Large organisations face a unique and often complex set of challenges when it comes to fostering meaningful employee engagement. With multiple layers of leadership, diverse teams spread across regions, and rapidly evolving business priorities, creating a unified and engaging employee experience can feel daunting. Yet when done well, utilising AI,  engagement becomes a strategic differentiator—driving productivity, retention, and organisational resilience at scale.

In this session, Diana Bond, Senior Customer Success Manager at Eletive, will dive into what truly moves the needle for engagement in enterprise environments. Drawing from extensive hands-on experience supporting global organisations, Diana will share proven approaches, common pitfalls, and practical strategies for building an engagement framework that is both consistent and adaptable across large, complex structures.

Diana is an esteemed Senior Customer Success Manager, working with some of Eletive’s largest organisations. She has previously held roles at Telia and Moderna Försäkringar.